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The Role of the RASCI Matrix for Effective Project Delivery 

 September 23, 2022

Written by Yemisi Iyilade, Project Management Consultant, Leadership Coach, Scientist & Innovation Expert.

Do you need to improve order in your projects? The RASCI chart is a great way to define roles and responsibilities for projects, programs, and processes.

It can help improve communication and ensure that everyone knows what they are supposed to be doing. But what is RASCI, and why should you care?

In the early years of my career, I was assigned to lead a huge software development project. As project leader, I had six people working with me on the team – all developers. I assumed they would carry out the work and handle tasks as needed.

But we quickly hit a roadblock, and I realized that it was essential to figure out who was doing what before we could continue. To be honest, that’s the first time I took a more in-depth look at the matrix. By using this tool, I was able to quickly allocate tasks and get our project back on track.

The RASCI matrix is a helpful way to determine which tasks should be completed by certain team members. By identifying who is responsible for each task, it fosters communication and prevents any confusion regarding roles within the project.

In this article, we’ll take a closer look at what RASCI means and how it may help you deliver projects with more clarity and efficiency. Read this article to learn more!


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What is the RASCI chart and what does the different role stand for?

A RASCI chart is a responsibility assignment matrix that helps move a project from chaos to order by clarifying who is responsible for each task, who needs to be consulted and informed about the task, and what role each team member plays in the task.

This tool is used by project managers to help identify the level of responsibility and authority that each team member has on a project. The chart is divided into five roles, with each role representing a different level of responsibility.

RASCI is an acronym that stands for Responsibility, Accountability, Supportive, Consulted, and Informed. By creating this chart, you can ensure that everyone on your team knows their roles and responsibilities, which will help the project run smoothly.

If you’re working on a project with a team, it’s important to have a clear understanding of responsibility, and accountability, who plays a supportive role, who needs to be consulted, and who needs to just be informed.

Responsible

Responsible means that the person is accountable for the task and will see it through to completion. This person is usually the team leader or program manager and is responsible for managing expectations and making sure the team sticks to the schedule and budget.

Without a responsible person, tasks would likely not get finished or would be completed haphazardly. Therefore, the responsible role is important in order to maintain organization and ensure that tasks are completed efficiently.

If you are assigned the responsible role for a task, it is important to take initiative and make sure that the task gets done. Do not be afraid to delegate tasks to other team members if necessary; however, ultimately it is your responsibility to see that the task is completed. Remember that your team is counting on you to be responsible, so do not let them down.

Being responsible can sometimes be difficult, but it is always important to try your best. If you find yourself struggling to complete a task, do not be afraid to ask for help. Your team will be there to support you and help you get the job done. In summary, you are responsible for getting the task done.

Accountable

The accountable role in the RASCI chart is responsible for ensuring that tasks are completed and goals are met. This role is important because it ensures that work is getting done and that people are held accountable for their actions.

Without this role, it would be difficult to get anything done or to hold anyone accountable for their actions. As a project leader, you need to be able to trust the people you work with and know that they will be held accountable for their actions, but this begins with you making someone accountable for each task.

The accountable person will be held accountable for the task, and this avoids any confusion about who is ultimately in charge or has authority for the task or activity.

Supportive

The Supportive role represents the lowest level of responsibility, while this may be true it is often an important role to fill when working on any project. This is because the supportive role provides essential help and assistance to those in other roles.

Without supportive team members, those in other roles would be overloaded with work and would not be able to effectively complete their tasks, as they will be missing some important information that only the supporter can provide.

Ultimately this person’s input is needed to get the job done. This means without their support the task will never be a success. This often is the role that most project sponsors play as their input is needed to make a final decision on the project direction.

In order for a project to run smoothly, it is important to have a balance of all five roles. While the other roles are responsible for the majority of the work, the supportive role ensures that everyone has the help they need in order to be successful.

Consulted

In a RASCI chart, the “C” stands for Consult. This means that the person in this role provides input and advice, but does not have decision-making authority. The Consult role is important because it ensures that all stakeholders have a chance to provide their input and expertise before a decision is made.

When you are making important decisions, it is always best to consult with others to get their input and advice. This will help you make the best decision possible.

The person in the Consult role is usually someone with a lot of experience or expertise in the area under discussion. For example, if you are consulting with a financial advisor about investing your money, you would want to choose someone who has a lot of experience and knowledge in the financial world.

Informed

The inform role is important because it ensures that everyone is kept up-to-date on the latest developments and progress being made. This helps to avoid confusion and misunderstanding and allows for more informed decision-making.

Without the Inform role, it would be difficult to keep everyone on the same page and aware of what is happening with the project. This could lead to delays or even derail the entire project. Therefore, the role of information is crucial in ensuring that a project stays on track and runs smoothly.

If you are ever assigned the inform role on a project, be sure to keep everyone updated on a regular basis. This will go a long way in ensuring the success of the project.

Source: https://www.forbes.com/advisor/business/raci-chart/

What is the difference between RACI and RASCI?

When it comes to project management, there are a lot of different acronyms and tools that can be used in order to help ensure that everything runs smoothly. Two of these tools are RACI and RASCI, different examples of a responsibility assignment matrix.

So, what is the difference between RACI and RASCI?

RACI stands for Responsible, Accountable, Consulted, and Informed. This tool is typically used in order to help identify who is responsible for what tasks within a project. It can also be helpful in determining what level of involvement each team member has in each task.

RASCI stands for Responsible, Accountable, Supportive, Consulted, and Informed. This tool is similar to RACI, however, it places a greater emphasis on the role of supportive team members. This can be helpful in ensuring that everyone understands their role within the project and how they can best contribute to its success.

Both RACI and RASCI are valuable tools that can be used in order to help manage a project. Which one you use will likely depend on the specific needs of your project. However, both can be helpful in ensuring that everyone understands their role and what is expected of them.

Do you use RACI or RASCI in your project management? What do you find to be the most helpful about these tools? Let us know in the comments!

Source: https://www.interfacing.com/what-is-rasci-raci

Is RASCI outdated?

Project management is always evolving and adapting to new challenges and needs, and the RASCI model is no different. While it may be seen as outdated by some, it still has a lot to offer in terms of defining roles and responsibilities within a project team.

By clearly delineating who is responsible for what, the RASCI model can help to ensure that everyone is on the same page and working towards the common goal.

When you’re working on a small project, it’s easy to get lost in the shuffle and forget what needs to be done. Although using RASCI isn’t a good substitute for strong project leadership, it’s a good backup to have, to help detail all of the tasks that need to be completed by everyone.

While it may not be perfect, the RASCI model is still a valuable tool for project managers. What do you think? Is the RASCI model outdated? Let us know in the comments below!

How do you create a RASCI matrix?

There are a few different ways to create a RACI chart. One way is to use software like Excel or Google Sheets, and the other method is the use of project management software.

Whichever method you choose, the important thing is to make sure that all key stakeholders are involved in the process and that everyone is clear on what their roles and responsibilities are.

Assuming you have your team members and a clear visual of project tasks identified, creating a RASCI or RACI matrix is relatively simple. Here are the steps to take:

  1. Assign each team member a role: For each task identify who is Responsible, Accountable, Supporter, Consulted, or Informed.
  2. Use an excel spreadsheet or project management software to create a visual representation of the matrix.
  3. Make sure roles and responsibilities are clear to everyone on the team. Discuss the details of each role and make the expectation clear.
  4. Adjust as needed throughout the project life cycle.

By taking the time to create one at the beginning of a project, you can avoid potential confusion and save yourself headaches down the road.

Should the project manager be accountable in RASCI?

I think as a project manager you should be accountable in RASCI for ensuring that the project is completed on time and within budget. After all, it’s your responsibility to ensure that the project team members are able to complete their tasks efficiently and effectively.

Also part of your responsibility is to make sure that all stakeholders are satisfied with the final product or deliverable. Consequently, if the project manager is not accountable in RASCI, it can lead to a number of problems such as scope creep, cost overruns, and delays.

It is therefore essential that the project manager is held accountable for the success or failure of the project, which most likely is defined as the role of directing and managing the project.

What do you think?

Summary

If you’re a project manager, you know that having clarity is essential when it comes to completing tasks successfully. A RASCI matrix is one approach to achieve this clarity.

When it comes to delivering projects effectively, having a RASCI/RACI matrix can help improve order by defining the roles and responsibilities for projects, programs, and processes.

The chart is a project management tool that helps to determine the degree of responsibility and involvement required from team members on a given activity.

An efficient project manager should use a RASCI/RACI matrix in order to deliver projects both on time and within the set budget. Using these charts can be helpful for organizations in a number of ways.

  1. First, it can help to map out roles and responsibilities for specific tasks. This can be especially helpful in cases where there is a lot of overlap or confusion about who is responsible for what.
  2. Additionally, it can help to identify areas where someone may need more training or support in order to be successful in their role.
  3. Ultimately, using a RASCI/RACI chart can help increase efficiency and accountability within an organization.

Have you ever used a RACI or RASCI chart before? Why or why not? Let us know in the comments below!

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Yemisi Iyilade


Yemisi Iyilade is a Project Management Professional, PMP and Maxwell Leadership Coach and Trainer. She has worked in the environmental, nonprofit, and technology industries, developing new products and services, providing leadership, and facilitating meaningful engagement with stakeholders. Yemisi is driven by a mission to empower young people, women, and immigrant professionals through content delivery, coaching and training. She believes that if given the right tools and tactics, any motivated person can gain the awareness and grit needed to create better opportunities.

Yemisi 

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